We start with a lower monthly base price than the competition that covers annual usage for most firms. Firms that file more will pay a little more, but only as they need it – and if you need it then things are going really well!
Customer service is the best. Always prompt and helpful in finding answers and solutions to simple or difficult problems.
Law Office of James Patrick Brady, Houston, TX
Good software and good service.
Doing TIME is a great time keeping program. (And) your support program is great.
I love the personal support and that your company actually listens to the recommendations made by actual users of your programs. I think it is a great continuation of the service that Charlie Fielder started so many years ago.
No matter what we need help with, you are there. I have never worked with anyone there that I did not like and did not solve the problem. You are 110% – at least! Thank you for many years of great help. I wish AT&T could take lessons from you all on how to verbally communicate what the problem is and fix it promptly!
Two things. First, I find BankruptcyPRO easy to use and complete in what it does. Second, customer service is terrific. I’ve always gotten very quick attention to the few issues I have had, and the people I’ve talked to have been knowledgeable and helpful. Also, if new forms needed to be developed or implemented for our District, I’ve found that LegalPRO does that within a period of time that I find more than reasonable.
12042 Blanco Road, Suite 308 San Antonio, TX 78216